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Walk in Their Shoes

National Law Enforcement Museum

Project Services

  • User interface design
  • Software development
  • Graphic/visual design
  • Motion graphics
  • Original filming
  • Video production
  • CMS development
The National Law Enforcement Museum does more than pay tribute to law enforcement agents. It gives visitors the chance to step into their shoes and experience what being an officer means, both in the past and today.


The Challenge

The National Law Enforcement Memorial Officers Fund wanted to do more than honor fallen officers at its memorial park in Washington D.C. It wanted a visitor experience that would build a bridge between law enforcement and the communities it serves. To do so, it challenged RLMG to give civilians a view from the inside.

Our Approach

To support the Fund’s “walk in their shoes” mission, RLMG designed and produced over 30 role-playing and story-telling media pieces for the new museum. Our priority was engagement built on authenticity. To get it right, we traveled the country meeting agents, “riding along”, and listening to stories, then we designed experiences that capture those perspectives for visitors.


At 9-1-1 Dispatch, visitors learn to dispatch calls as accurately and quickly as possible

A large, multi-user interactive, Web of Law Enforcement, allows visitors to explore the variety of agencies involved in real-life crime investigations.

Officers share some of the more emotionally-charged stories in the museum at Serve and Protect, such as recollections of what it was like to be on the scene on 9/11.